Privacy Policy

Privacy Policy matters to Gkaary India Pvt. Ltd. (the “Gkaary”, “we”, “Company”, or “us”). We are online based solutions between customers and service provider professionals.

Gkaary collects information about you when you use our website http://www.gkaary.com/or mobile applications “Gkaary” (collectively, “platform”) or avail products and services that Gkaary offers through the platform and through other relations and transmission that you have with us.

By using the Gkaary Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Gkaary Platform.

Collection of Information

When you create or modify your account, contact customer support, request on-demand services, or communicate with us. We collect information you provide directly to us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (For avail products and services), and other information you provide. When you use our products and Services, we collect information about you in the following categories:- Call, SMS Data and Contacts related: we may receive call data, including the date and time of the call and sms message, the User phone numbers, and the content of the SMS message. We may also access contact information from your address book and store names to facilitate social relationship through our Services and other purposes described in this Statement or at the time of consent or collection. When you permit to Gkaary app to access the call, SMS Data, or address book on your device through the permission system.

Device and technical related: Which includes mobile device serial number, hardware, model number, operating system, version, software and file names and various, mobile network, language, unique device identifier and advertising identifier. We also collect server logs, which may include information like device IP address, access dates and times, about app crashes, app features or pages viewed, browser type, and the third-party products, services or site, that you were using before interconnect with our Services.

Location Related Information: When you use the products and Services, we collect location data about the Delivery of products and Services from the Gkaary app used by the vehicle operators or byke riders, Courier partners, service professionals (collectively the service partners). If you permit the Gkaary app to access location services through the permission system used by your mobile operating system (“platform”), we may also derive your approximate location from your IP address. We may also collect the precise location of your device when the app is running in the foreground or background. The location information of the vehicle operators or bike riders, Courier partners, service professionals shall be shared with you and Gkaary at the time when the service partners is providing services as assigned to them. We do not share location information, with third parties except for the purpose to provide the services, to connected the delivery of services, to creation of the analyses, to reports or other such analytical authenticate information which will help “Gkaary” to boost the offered services. The location information which collected shall be stored on company servers in the app or otherwise as per the storage policies of Gkaary.

Transaction related : Company collect the transaction detail which is related to your use at the time of our services, including date and time for service schedule, requested the service type, amount charged for the service, distance of delivery of goods and services, and other related transaction details. Usage and Preference related: We collect information about how you and site visitors interact with our Services, preferences expressed, and settings chosen. To create and maintain unique identifiers, In some cases we do this through the use of pixel tags, cookies, and similar technologies.

Platform Permissions Related: Android devices will notify you of the permissions that the Gkaary app seeks before you first use the app, and your use of the app constitutes your consent. Please visit our new Android Permissions page. Sometimes these permissions require more explanation than the platforms provide by them, and the permissions we request will change over time. We have created these pages to serve as authoritative and up-to-date resources for our users. Information We Collect From Other Sources:

We

may also receive information from other sources and combine that with information we collect through our Services. For example: If you choose to link, create, or log in to your Gkaary account with a payment provider (e.g., Google Wallet) or social media service (e.g., Facebook), or if you engage with a separate app or website that uses our API (or whose API we use), we may receive information about you or your connections from that site or app.When you request on demand services, our service partners may provide us with a User rating after providing services to you.If you also interact with our services in another capacity, for instance as a service partners or user of other apps we provide, we may combine or associate that information with information we have collected from you in your capacity as a User Deletion of account and personal data:

You may delete your personal data and account data stored with Gkaary, by request to the company at gkaary.india@gmail.com , it will take 5-6 working days to remove your details. After deletion, you will lose access to all services of Gkaary.

Use of Information:

We use the information as

  • To maintain, and improve our Services.
  • To facilitate payments, send receipts.
  • To provide products and services which you request.
  • To develop new features.
  • To improve customer support.
  • To develop safety features, authenticate users, and send product updates and administrative messages.
  • To perform internal operations, preventing fraud and abuse of our services.
  • To troubleshoot software bugs and operational problems.
  • To conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends.
  • To facilitate communications between user and a Service partners and services at your direction in connection with your use of certain features, such as expected date and time of delivery of good and service.
  • To inform about products, services, promotions, news, and events of Gkaary, according to local applicable laws.
  • To process contest, other promotion activity, and awards programs.
  • To Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

We may process and store and take appropriate measures to protect your personal information in accordance with this Statement. Sharing of Information:

We may share the information which we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows:

Through Our Services: We may share your information with Service partners to enable them to provide requested services of you. we share your name, contact number, average User rating given by Service partners, if you submit content in a public forum, social media posts, blog comments, or other features of our Services with the general public; With third parties with whom you choose to let us share information, for example other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate;

Other Important Sharing:

a). We may share your information with Gkaary subsidiaries and affiliated entities that provide services or conduct data processing on our behalf, or for data centralization and / or logistics purposes;

b) Those that need access to such information to carry out work on our behalf; we may share information such as vendors, marketing partners, consultants, and other service providers.

c) In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;

d) If we believe your actions are inconsistent with our User agreements, Terms of Service, or policies, or to protect the rights, property, or safety of Gkaary or others. We may share the info with law enforcement officials, government authorities, or other third parties.

e) In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;

f)If we otherwise notify you and you consent to the sharing; In an aggregated and/or anonymized form which cannot reasonably be used to identify you.

Social Sharing Features

The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.

Analytics and Advertising Services Provided by Others

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our Services, as well as when you visit other online sites and services. For more information about these technologies and service providers, please refer to our Cookie Statement. Your right

  • a) Account Info Details: You may change your info details at all time by log in to your online or in-app account. In some cases we may maintain certain information about you as needed by law, or for licit business purposes to the extent permitted by law. For case, we may seek to resolve the issue before deleting your information. if you have a standing credit or debt on your account, or if we believe that you have committed fraud or violated our Terms,
  • b) Access Rights: Company (Gkaary) will observe individual’s requests regarding access, correction, and omission of the personal data it stores in accordance with applicable law.
  • c) Contact Information: If you permit to us collection of the information, from your device as per the authorization system used by your mobile operating system. We may also look for authorization for our app’s collection and syncing of contact information.
  • d) Promotional Communications: You may follow the instructions in promotional messages which are receiving from us. We may also send you non-promotional communications, such as about your account, about Services you have requested, or our ongoing business relations.
  • e) Changes to the Statement: We motivate you regularly to inquiry the latest information on our privacy policies.We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as sms/email. Your continued use of the Services after such notice constitutes your consent to the changes.
  • f) Links: The Service may give, or third parties may give, links to other Internet sites or resources. Because Gkaary India Pvt Ltd has no control over similar web sites, links and resources, you admit and agree that Gkaary India Pvt. Ltd is not responsible for the such external web sites links, or resources, and does not liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Gkaary India Pvt. Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance upon, any such content, goods or services available on or through any such site or resource.
  • g) Cookie Statement: You (User) have the right to accept or not cookies, although cookies are an important part of our services, you should be aware that this could affect the availability and functionality of the Services. If you refuse or remove cookies. If you send us personal information about your activities or postings on the platform, we may collect such information within a file specific to you. Cookies are small text files which are stored on your browser or device by websites, apps, online media, and advertisements. You may encounter cookies that are placed by third parties. We do not control the use of cookies by third parties. Gkaary serve the different categories of cookies that our Services use for. Authentication and tell us when you log in, we can show your experience and features such as your account information and to edit your account settings. We use these cookies to support or enable security features to help keep Gkaary safe and secure. We may contact third-party service provider to assist us in better understanding our platform to visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. We use cookies to help us recognize you from other users of platform understand and save your preference for future visits, keep track of advertisements and compile aggregate data about site traffic so that we can offer you seamless user experience, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the Services. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser which are usually located within the “Help” or “Preferences” menu. Some third parties also provide the ability to refuse their cookies directly by clicking on an opt-out link, and we have indicated where this is possible